Refund Policy

We want every client to feel confident working with Black Unicorn. This policy explains our approach to refunds for our consulting and workshop offerings.

Strategy Calls

Free strategy calls are provided at no cost. If you have paid a fee to book a priority call and are unable to attend, we will reschedule at no charge. A refund is available if you cancel at least 24 hours before the scheduled time.

Workshops & Programs

• More than 7 days before the start date: full refund minus processing fees.
• Within 7 days of the start date: 50% refund.
• After the program has begun: no refund, though you may transfer your seat to another founder with our prior approval.

Monthly Retainer Services

Monthly retainers can be cancelled at any time with 15 days written notice. You are responsible for the current month's fee but will not be charged for subsequent months. Fees for partial months are not prorated.

Project-Based Work

For project-based engagements, refunds are governed by the terms in your individual agreement. Work completed up to the point of cancellation is billable.

How to Request a Refund

Email akeel@blackunicorn.in with your name, booking details, and the reason for your request. Approved refunds are processed within 7–10 business days to the original payment method.

Non-Refundable Items

• Third-party ad spend and platform fees (these are charged directly by the platforms).
• Custom creative, copy, or assets already delivered.
• Processing fees charged by payment gateways.

Contact

Questions about refunds? Email akeel@blackunicorn.in or call +91 95966 03242.